Yes, it is indoors and heated to 32/33 in winter, and 31/32 in summer.

Our pool system circulates 24/7.

The pool is chlorinated using a combination of top quality sanitizing products. We also make use of UV light for extra disinfection. 2 pumps that circulate through 2 x 3 bag filter systems. This system sanitizes the water 24/7. Even during load shedding.

 The filter systems are filled with an exceptionally superior filter media called AFM ACTIVATED FILTER MEDIA

Yes. There are 3 shared changerooms in total, and a unisex toilet.

There is a hairdryer in the reception area.

There is ample parking in front of both 111 & 109 Raats Drive, allows for 16 bays in total

Yes, we are fully setup for loadshedding with solar, inverters & batteries.

Please get here 5 minutes before the start of your child’s lesson. Please ensure your child is dressed and ready for the start of the class so that the instructor can fully utilize your child’s allocated time slot.

If you arrive late for the lesson, the teacher will take your child for the remainder of your child’s session.

No, the learn2swim program for ages 3 years & up, the teacher will be hands on with your child, building trust while teaching your child to be safe and independent in the water.

A Speedo type costume (no baggies or string type bikinis) and a towel for after.

Please ensure your child has their own cap & goggles. As our water temp is quite warm, we mostly do lessons with goggles, as the warm water dries the eyes out. Your child will require their own cap and goggles. Both can be purchased cash at the school.

Silicon Caps R150 / Goggles R200. Please bring correct amount of cash as not included with the swim fees if doing EFT.

Each child is completely unique, and it is impossible to give an answer to this question!

Some children learn faster than others and do take to the water quicker. Other children do take longer for a variety of reasons. The regularity and consistency with which you bring your child to lessons does also play a big part.

The learn2swim lessons are 20 minutes. This does not sound like a long time, but it is more than ample, especially as the lessons are one on one with the teacher. It is both very physically demanding, as well as requiring a lot on concentration and effort from your child! The squad lessons (for children familiar with all 4 strokes) are 30min classes, as these are small groups with the teacher outside the pool coaching.

However challenging you think your child is being, the teachers have experienced many difficult situations and have been successful. Let your child develop a bond and learn to trust their teacher, they are qualified, and experienced with all levels. Don’t get involved in the lesson; rather step out of line of sight so that you are not taking your child’s attention away from their teacher. Let them build a trusting bond. We want our kids to love having lessons with us as much as you want them to be enjoying them.

You can pay via EFT or Cash. We do not have Credit Card facilities.

Lessons that are missed or cancelled are considered forfeited.

As we work on a very tight schedule, make up lessons tend to be tricky. It is unfortunate that children get sick and have unforeseen commitments that interfere with lessons. But our teachers make a commitment to be at the pool and need to earn their salary accordingly. Fees are still payable for lessons missed.

PLEASE ADIVSE US SOONEST BEFORE THEIR LESSON.

HOWEVER – in the same breath, I do also TRY make up lessons where possible, should you provide me with a doctors certificate. Cancellations needs to be done soonest if you are not bringing your child. It is only by parents notifying me in advance, that allows me the possibility of slotting a make-up in. It is your responsibility to follow up on possible make up lessons. The opportunity for makes ups is mostly at short notice, so keep swim stuff in the car

Our teachers have made a commitment to their teaching days.

However, it is important to remember that they also sometimes need to cancel. We make sure that when a teacher is off, that our stand in teachers are correctly & properly briefed to continue where your teacher left off. If neither of these are an option, you will be credited for the next term, or the lessons offered at another day / time.

Once you have booked with us, and you have a secured slot that you have paid for, that slot AUTOMATICALLY remains yours going forward. Only if you ask for a change of day, time or teacher, will I then swop around if I am able to. One months written notice is required if you wish to stop.

When they are comfortable with the 4 strokes. The teacher will advise me, I will assess your child and then communicate with you directly.